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Disappointed in this product

used it to fry bacon it did not heat evenly and kept turning off burnt bacon on the edges and raw in the middle every disappointed in the product also was promised extra its for free did not receive them
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ID
#1444075 Review #1444075 is a subjective opinion of poster.
Location
Denton, Texas
Product
Nuwave Oven Frying Pan
Cons
  • Does not work
Reason of review
Bad quality
Loss
$50

Very bad and bad customer service

My father which has dementia ordered this has not came yet I found out by his bank account all the phone numbers are wrong nobody answers had to go on live chat which told me he has to pay to return it absolutely no help whatsoever
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ID
#1439987 Review #1439987 is a subjective opinion of poster.
Location
Orlando, Florida
Service
Nuwave Now Customer Care

No instructions

I received the Nuwave as a Christmas present when I opened it to use it there was no instructions or cookbook included I would like you to send me one my address is Selina Bragdon 421 East Elm Street Yarmouth Maine 04095
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ID
#1438657 Review #1438657 is a subjective opinion of poster.
Location
Greenwood Village, Colorado
Service
Nuwave Now Customer Care

Never again

Ordered nuwave before Christmas as a gift they were running BOGO so I got one for myself Shipping cost ridiculous charged 29.95 per unit but they came in the same box. (Really) they were offering some free accessories like extender ring, pizza kit, etc but it would have cost me about $170.00 more for SH I received the ovens I gave one as gift then I wanted to try mine out ANDIT DOES NOT WORK I am on the phone now trying to reach someone and on hold for 25 minutes ridiculous!!!!
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ID
#1437394 Review #1437394 is a subjective opinion of poster.
Location
Englewood Cliffs, New Jersey
Service
Nuwave Now Advertisement

Missing instructions and cook book

I received the Nuwave 10 qt for a Christmas present and I am missing the instructions on how to use it and the cook book that comes with it could you please send me these items so I may use my Nuwave oven
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ID
#1435177 Review #1435177 is a subjective opinion of poster.
Location
Greenwood Village, Colorado
Service
Nuwave Now Customer Care

Actual size (i.e. capacity in quarts) of NuWave oven model #20631

I want to know the cooking capacity of the NuWave oven model #20631. If possible, I'd like to know the capacity of all 3 NuWave models. Thanks, RLM
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ID
#1434358 Review #1434358 is a subjective opinion of poster.
Location
Libertyville, Illinois
Service
Nuwave Now Advertisement
Reason of review
Poor customer service
Preferred solution
I just want an answer to my question

2nd degree burns

NuWave Now - 2nd degree burns
Lid malfuntions 3 out of 5 times
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ID
#1425178 Review #1425178 is a subjective opinion of poster.
Location
Klamath Falls, Oregon

Stop working inuse

I love the air fryer its about all that I USE after I bought it . I lost my recipe and the extra warrenty that I got with it . I bought it in June of 2018 from Walmart . thank you
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ID
#1424520 Review #1424520 is a subjective opinion of poster.
Location
Alcolu, South Carolina
Product
Nuwave Oven Air Fryer
Reason of review
Bad quality

Never Never Never will touch a NuWave product again

Bought the NuWave fryer about 6 months ago. The largest one they had. Just last week the product stopped working. It is as clean as the day I purchased it. Have waited two days for the complaints office to answer me. I cant remember where I bought it but suggested on giving them the code on the back. The young lady replied by saying they can do nothing for me. It is their product and should stand by it. I am disgusted and will never buy their product again. Just lost a good customer. I did read afterwards that they had a problem with the motor for this product. STAND BY WHAT YOU SELL
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ID
#1422837 Review #1422837 is a subjective opinion of poster.
Product
Nuwave Now Air Fryer
Cons
  • So hard to get in contact with you and not so helpful staff
Reason of review
Damaged or defective
Loss
$120
Preferred solution
Let the company propose a solution

Seems that is no number to call to check on products orderes

There seems to be there is on number or e-mail address to check on products orders Order Number: 1027****, ordered 11/25/2018 I have not received the order or gotten a message about it's statis I did get my order Number:1027**** which was ordered on the same day What is going on? !!!!!
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ID
#1421818 Review #1421818 is a subjective opinion of poster.
Service
Nuwave Now Shipping Service

Bought 6gt air fryer used twice it stopped working

Just over 1 yr wife in icu and couldn,t use when she got out we tried it nothing happend called no responce wouldn t even come on did as said in trouble shooting nothing throw out not recommendjandssummerville@***.com
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ID
#1394290 Review #1394290 is a subjective opinion of poster.
Location
Cape Coral, Florida
Product
Nuwave Oven Air Fryer
Reason of review
Bad quality
Interior coating of the lower basket is coming off. Glad that this nonstick coating was not attached to my food. I think you need to go back to the drawing board on this issue as your company continues to lose money on refunds for this product. Unless of course you...
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2 comments
#1593184

Bottom coating coming off. Bad. All over

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ID
#1364398 Review #1364398 is a subjective opinion of poster.
Location
Colorado Springs, Colorado
Service
Nuwave Now Customer Care
Pros
  • Cooks as advertised
Reason of review
Bad quality
Loss
$141
Preferred solution
Let the company propose a solution

Return the itrm

I have not heard from them. I’m sure they received the order.
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ID
#1276024 Review #1276024 is a subjective opinion of poster.
Product
Nuwave Oven Pressure Cooker
Reason of review
Return, Exchange or Cancellation Policy

The basket doesn’t close in tightly.

After the 2nd time I used it the basket didn’t fit in tightly. So the cooking process would stop. If I held it in it would start. I need a new basket to fit or a whole new unit.
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1 comment
#1613819

Same issue caused 2nd degree burns on me in process of a lawsuit against this company for pain and suffering!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! See y'all soon with my lawyer had to go to a burn center to get treated cause lid popped off even after steam was completely released from the unit itself! *** wedding gift

ID
#1225394 Review #1225394 is a subjective opinion of poster.
Reason of review
Bad quality

EVERYTHING sticks in my Perfect Green skillet

Can't use it as EVERYTHING sticks and clean up is ridiculous!!!
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ID
#1223325 Review #1223325 is a subjective opinion of poster.
Location
Marion, North Carolina
Product
Nuwave Oven Perfect Green Frying Pan
Reason of review
Bad quality