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NuWave Now - 2 Nuwave Ovens At Different Times Review from Libertyville, Illinois

This is the greatest item for our kitchen and oven! It is quite expensive though, after purchasing 2 of them, and a great disappointment for both domes to crack after being so careful with it.
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2 comments
#1370384

I made hot wings. Shut off oven.

Cleaned rack. Put steaks on. The oven would not start up. So I checked outlet.

Nothing happened. What could be the problem?

Can I troubleshoot. Please advise.

#1352140

After contacting customer I did not expect them to try and sell me another "better" dome. After 3 strikes they are out.

Great disappointment with this company. Apparently there is no one integrity in the Corporate level.

Money does not come easy for so many of us these days. Very sad....

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ID
#1076517 Review #1076517 is a subjective opinion of poster.
Location
Libertyville, Illinois
Product
Nuwave Oven Oven
Reason of review
Damaged or defective

Nuwave Issues

You people who have problems in life really do not know how to handle them. You act like a 5 years old little child that just pouts and kicks his feet. Get over it. My Nuwave is great and my wife, daughter and everyone in my family loves it. You people are what is wrong with the world. Just to show you how petty you are, you probably will not let this review have any access on your site. I think you are only going to post reviews that agree with your point of view. If you really want to be fair you should post all reviews. I also had to "Enter at least one hundred words before I could submit this so now you know why I am rambling. We will see how you handle this.
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1 comment
#1298820

I brought a unwavering brio digital air fryer at hhgregg on 3/3/17.It was not in a box .was the last one they had as they were closing the store.i did not know Thier was accessories that came with it.i aid $112 for this.I would like the accessories if they are not to much .all I have is the frying basket.Thank you for any help you can give me.my cell is 334-618-****. Address is barbara tracey 8009 Belhaven ave.Pasadena,Md.21122

ID
#1002721 Review #1002721 is a subjective opinion of poster.
Reason of review
Good quality
This is a consumer rip off. They advertise to new wave oven's a free Nuwave twister a free party mixer. If not completely satisfied return for a refund. I paid 29.99 for the extra suppose a free Nuwave. 29.99 for what was supposed to be a free party mixer I paid...
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ID
#931470 Review #931470 is a subjective opinion of poster.
Location
Crestview, Florida
Reason of review
Return, Exchange or Cancellation Policy

Nuwave Oven Oven Review

The product is great except the quality of the dome. It cracked and broke during regular use which is a default on the companies behalf, not mines. Im finding it difficult to find a reasonable replacement with the price that is charged, which is the almost the price of a new nuwave
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ID
#929227 Review #929227 is a subjective opinion of poster.
Location
Antioch, California
Product
Nuwave Oven Oven
Cons
  • Quality of the dome
Reason of review
Bad quality

Nuwave Now Commercial Review

I'm stil waiting for company decition. I want replaced the piece. If you are able to spend a lot of many for comercial at TV. At least replace the piece or answer to the consumer. When we asked question.
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ID
#809225 Review #809225 is a subjective opinion of poster.
Location
Jersey City, New Jersey
Reason of review
Poor customer service
Very deceptive pricing practices. So many free items that you pay $29.95 each for shipping. $85.00 just to return the ovens? Huge ripoff. Also charged a $39.95 upgrade fee for each oven, that was never explained. Also was sold other free offers that are very...
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ID
#788104 Review #788104 is a subjective opinion of poster.
Location
Stockton, California
Cons
  • Pricing policy
  • Extra costs
Reason of review
Problem with delivery
Loss
$200
Preferred solution
Full refund

Dome is crack's

NuWave Now - Dome is crack's
Hello, my name is D. Perez. I bought a NuWave oven 2 year ago the dome is crack's in 3 parts. How I replace the dome? The company is able to sell or replace it? I bought at Kohl's store Model 20341 Email dulceeguren@***.com I would like to know how much it is? I need it an answer as soon is possible. We are so dependable of this oven. Thanks, in advance. Dulce Perez
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ID
#785206 Review #785206 is a subjective opinion of poster.
Location
Moonachie, New Jersey
Pros
  • Improve quality of the dome
  • Because is easy to manipulate
Reason of review
Bad quality
I Contacted NUWAVE Customer Service for either a new or updated part to prevent the dome from cracking and or collapsing and starting a food/ house fire. I asked to speak with a supervisor, the reply was they were to busy on the phone and unable to do anything anyway....
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ID
#774462 Review #774462 is a subjective opinion of poster.
Location
Portland, Oregon
Cons
  • Can start a fire
  • Dangerous product
  • Faulty product
Reason of review
Bad quality
Loss
$12000
Preferred solution
Send a safe properly engineered dome that will not crack and or collapse causing food to burn or ignite causeing smoke and fire.

Looks good but...

It can't beat oven/stove. First you must buy all the extras to get the full benefits, then deal with this big dome and all these different parts and attachments, storage is a problem unless you throw out all your other pots & pan... I don't recommend that. baking a turkey isn't that easy. I did frozen steaks in 16 minutes but the taste isn't there plus it's 8 minutes per side. I can boil water just as fast using my hot tap water. It's not the life saver they advertise. Don't waste your hard earned money. Getting the oven ready for cooking is also a pain plus cleaning the product. It's to big to leave out on your counter so you store in a pantry. the top of the surface gets very hot and the dome holder has a lot to be desired doesn't work well plus dome has history of breaking
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1 comment
#1364853

Is the law suit still in progress. Just had a fire and my house is not livable for 4 months

ID
#733445 Review #733445 is a subjective opinion of poster.
Location
New Kensington, Pennsylvania
Cons
  • Quality of the dome
Reason of review
Bad quality
Loss
$189
Preferred solution
Full refund

Order processed without authorization

We tried to place an order but when we saw that the charges for shipping and handling were too high we decided not to submit the order but they still processed it. The cost of the product was $119 and there was a charge of $109 for shipping and handling. The next day we received a call asking why we didn't submitted the order and we told them that it was too much money and we were not interested on it. Two days later the oven came to our door. We called customer service and they said that the order was processed because we did place the order. We told them that then why we got a call on Sunday to verify why we didn't send the order in and they said "we are not open on the weekends" so, when I told them that we have the phone # and the time and that phone # was from their company they said "it was our automatized system that called to verify the order" It wasn't automatic system because was a person trying to convince us to buy the oven. They said we can return the package but we had to pay for shipping and handling costs and the original shipping and handling can not be reimbursed. I called my bank and I cancelled the transaction because I didn't authorized in the first place.
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ID
#662348 Review #662348 is a subjective opinion of poster.
Location
Plano, Illinois
Reason of review
Pricing issue
Loss
$229
Preferred solution
Aware people about the fraud

Cracked dome

The dome of my nuwave has been cracked for sometime as I am on a fixed income and every penny counts. When I purchased my nuwave, I paid high dollar for it. Now you can pick them up in almost any store for 99.00. I cannot afford to pay for a new dome. I am now loosing heat and it is continuing to loose heat. I love my nuwave but will have to say I will be reporting this to the BBB as I have not heard back from any of my telephone calls. So I decided to contact you by this method and will copy and date it for my files. My name is Delorice Lowe and I wish to be contacted at 1-85*-733-**** soon.
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ID
#650587 Review #650587 is a subjective opinion of poster.
Location
Gulf Breeze, Florida
Cons
  • Quality of the dome
Reason of review
Poor customer service
Loss
$160
Preferred solution
Let the company propose a solution