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Our coffee pot need a new part

coffee pot will not let the water go threw to coffee cup need new pod holder
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ID
#2216163 Review #2216163 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

Can not get ahold of help nuwave oxypure.help line I need help NOW!!

I need help for the Nuwave Oxypure. Pleas advise.
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ID
#2215576 Review #2215576 is a subjective opinion of poster.
Location
Arkansas City, Kansas

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Verified Reviewer

The unit will not connect to me wifi, please call me with instructions, 620-442-****

Will not connect to my Wi-Fi. Please advise. Thank You
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ID
#2215513 Review #2215513 is a subjective opinion of poster.
Cons
  • Every thing
  • Lack of customer service
Loss
$600
Preferred solution
Let the company propose a solution

Returning my recent purchase of air fryer

very hard to cook with tem, and to air fry what adress do i send it to do you send a mailing labor call me at 336287****
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ID
#2200980 Review #2200980 is a subjective opinion of poster.
Location
Winston Salem, North Carolina

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Verified Reviewer
Harry Adle <;;;;;;;;;;;;;;;;;;;;;;;;;;;;harryadler047@***.com> Thu, Sep 24, 11:50 AM (5 days ago) to help Good Morning Nuwavenow Staff, I had purchased a 13 Qt Nutri-Pot Pressure Cooker through Amazon which arrived at my residence this morning per UPS. I unpacked...
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ID
#2197601 Review #2197601 is a subjective opinion of poster.
Pros
  • Product is very good
Cons
  • Customer service is nonexistent
Preferred solution
Deliver product or service ordered

Not happy with what i am able to do with this.

asking to return. have been trying for 4 days to get to someone who will talk to me or call me back but no probability of that happening. I did get GEt a HUman and sent ,messages. Never again would I order anything from a company that has such poor customer service. Totally unhappy.

User's recommendation: Never order online from this company their customer service is the pits. They are all too happy to snatch that money but not good at service.

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ID
#2197409 Review #2197409 is a subjective opinion of poster.
Location
Centre, Alabama

Poor Customer Service

Trying to get more instructions on how to use the NuWave Bravo XL. The live chat doesnt respond and you remain on hold with customer service indefinitely.
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ID
#2195857 Review #2195857 is a subjective opinion of poster.
Location
Tacoma, Washington

Damage #33201 electric prssure cooker (8qt)

when driver delivered I heard him throw the package on the porch-I work from home & was sitting in living room close to front porch- and the box was open & damage upon delivery-however, decided to use the pressure cooker several days ago & the unit is dented severely damage! this is my 2nd email no response from your team/company & I have spent over 3hrs waiting on hold via phone & no contact with a live person?? I'm very frustrated & this customer service response time! I would like a replacement unit-so please send or email a return label. ORDER# CB1-84****

User's recommendation: No response from Nuwave. Sending 2nd email today!

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ID
#2194438 Review #2194438 is a subjective opinion of poster.
Location
Los Angeles, California

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Verified Reviewer

Dont buy this overpriced piece of crap I have been trying for over a month and cannot get any response from these lazy customer service

The oxypure i received only worked for approx 2 weeks and after about an additional 2 weeks finally got a return number took it to fedex at a cost of over $100.00 and have not heard a dam word from these people yet the bill goes on and on They won't even respond on chat and been on hold for over 45 min for these clowns And forget about email that is as nonexistent as the other 2 options If I could give it a -10 stars i would I'm still dealing with them trying to get them to respond

User's recommendation: Save your money and a major headache.

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ID
#2189118 Review #2189118 is a subjective opinion of poster.
Pros
  • Bought from them before thought they were a reliable company
Cons
  • As this writting i have not able to contact customer service yet
  • Lack of response from nuwave
  • Will not answer the phone and will not pay for returns
Loss
$907
Preferred solution
Let the company propose a solution

Return items

I purchased this oven for my daughter and it was just to large for her kitchen and she has a pretty big kitchen. So I tried calling their customer service and no one ever answers. Then after reading so more of their blogs I saw that returns are the customers problem. It cost me $51 to return it. They never said anything like this on their commercials on TV.Just so you know if you purchase this oven it will cost you a lot to return it. I am sorry I purchased it!
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ID
#2187940 Review #2187940 is a subjective opinion of poster.
Location
Lindenhurst, New York

Defective part

Cannot get through on e mail, have tried customer service for over 2hours over several days. On hold for over half hour at a time. If you do, just buy the fryer. That works well.

User's recommendation: Don't buy newave.

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ID
#2184999 Review #2184999 is a subjective opinion of poster.
Location
Austin, Minnesota
Preferred solution
Replace part

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Verified Reviewer

Return of grill

return of grill did not order but did return the grill routing 1z 774 9x9 03 0o62 3729 zone 3 patsy canter 8851 st rt 381 sedalia ky. 42079 canterp26@***.com
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ID
#2176648 Review #2176648 is a subjective opinion of poster.
Loss
$250
Preferred solution
Full refund

Order not right

Ordered on line never got free gifts nothing ? Called they said pay shipping?orderer second fry basket.
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ID
#2176268 Review #2176268 is a subjective opinion of poster.
Location
New York, New York

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Verified Reviewer

Error 7 code and have emailed service 3 times. When you call they never answer just rings

NuWave Now - Error 7 code and have emailed service 3 times. When you call they never answer just rings
NuWave Now - Error 7 code and have emailed service 3 times. When you call they never answer just rings
My duet purchase in Aug the pressure cooker won't run and puts this Error 7 code. I have emailed service 3 times and haven’t replied as of yet. I have called 3 times, and they never answer the phone just rings and rings. Sad thing is I really liked it while it worked for three times then it started putting out this error 7 which says its low pressure. Totally disappointed that the unit broke after using just three times. Update Sept 21st : I received an email from NuWave Support and they are sending me out a unit to replace the one I have. So I’m pleased someone responded to my email sent. So I will update once I receive the unit. Thanks very much, Here’s the email help@***.com

User's recommendation: BUYER BEWARE! ZERO CUSTOMER SERVICE!!! Have used 3 times and NuWave don’t answer their email help@***.com the phone just rings when they are open 1-87*-***-**** of course after hours it answers saying they are closed. So I know the phone number works they just don’t answer!!So don’t buy the Duet if you want any sort of customer service your screwed and stuck with eating the shipping to return within 90 days or keep trying to reach the non existence of customer service.

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ID
#2175778 Review #2175778 is a subjective opinion of poster.
Product
Nuwave Now Pressure Cooker
Pros
  • Cooks as advertised
  • Liked product for cooking ability
Cons
  • It was hard to contact them
  • As this writting i have not able to contact customer service yet
  • Lack of response from nuwave
Loss
$330
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Lack of response from nuwave

DDefects temp probe Ive sent 4 emails to the nuwave address you provided no reply to date.

User's recommendation: Don’t buy nuwave products.

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ID
#2175350 Review #2175350 is a subjective opinion of poster.
Product
Nuwave Now Air Fryer
Cons
  • Customer service sucks
Preferred solution
Let the company propose a solution