NuWave Now
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturn Product
Haven't heard a word from Nuwave. Want to return it on the 90 Day satisfaction guaranty..
- Cooks well
- Extra costs
- So hard to get in contact with you and not so helpful staff
- Waited extended period of time for my call to be answered
Preferred solution: Full refund
User's recommendation: Pass on "CHINA JUNK" This will be my last buy knowing if its made in China!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed to return this product.
- Havent tried it
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTHey claim free shipping on returns but then when we tried to return they now tell me free shipping is only for warranty issues very is leading
- Lied about free shipping on returns
Preferred solution: you should pay for our return shipping as was stated to us when we ordered and also says it on internet
User's recommendation: Beware Nu Wave claims there" free shipping" on returns but when we tried to return and get labels they now tell me free shipping is only for warranty issuesbeware there is not free shipping on returns as stated only for warranty issues. Very misleading and frustrating BAD business to lie to people
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI am very frustrated with Nuwave.
Harry Adle <;;;;;;;;;;;;;;;;;;;;;;;;;;;;harryadler047@***.com>
Thu, Sep 24, 11:50 AM (5 days ago)
to help
Good Morning Nuwavenow Staff,
I had purchased a 13 Qt Nutri-Pot Pressure Cooker through Amazon which arrived at my residence this morning per UPS. I unpacked it as is suggested on your video and I have checked the item over.
I won't be able to use the Pressure Cooker Until Tonight so I don't know how it functions but it looks in good shape. I do however have a couple things that I need to bring to your attention so they can be corrected.
Item # 1. I was supposed to receive a Mit with the pressure cooker accessories but it wasn't in the box.
Item # 2. The Tempered, Vented Glass Lid is too small for my pressure cooker so I need for you to please send me the correct one for my 13 QT Pressure Cooker.
I am not able to use the Pressure Cooker to its full potential until I receive the correct Tempered, Vented Glass Lid. Also please advise me how I can return the incorrect lid to you. I am looking forward to being a long time customer of Nuwave and your products.
My Address to ship the items to is
25 Earl Street, Corning, NY 14830
My Cell Phone Number is 607-207-****
Thank you for your time and effort with this matter
Sincerely;
Harry L. Adler
Today is 09/29/2020 and i haven't even received an acknowledgement of my email.
I have called Nuwave at 1-877-68*-***8 4 times today. I have waited almost an hours worth of time just to be hung up on all 4 times. I have even tried to do their directed live chat and have been told that I couldn't be helped because of all of their chats. Now if it is so hard to talk with someone about their product then why do they send you all over the place with the ability to use various contact sources just to have each and everyone of them fail to help you.
this in my opinion is the poorest of Customer Service.
As I am writing this review I have made my 5th call to their advertised help phone number. As of right now I have been on hold for over 8 minutes and I am just waiting to be hung up on again.
- Product is very good
- Customer service is nonexistent
Preferred solution: Deliver product or service ordered
Didn't get through
- Owners booklet missing
Preferred solution: Let the company propose a solution
Sayisfaction
User's recommendation: First class products.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed help in ordering parts for my instant pots
Preferred solution: I need a part so I can use my instant pot
I got no help
User's recommendation: Very bad customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy oven display is not working.
- Not function
Preferred solution: REPLACE UNIT
User's recommendation: STAY AWAY
Very Bad Customer Service
- Cooks as advertised
- Demonstrate and advertise things they dont deliver on
Preferred solution: Deliver product or service ordered
User's recommendation: Becarfull of not getting what they offer
Product is no goid
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe air purifiers are faulty
- Joy you have when you order the product
- Does not work
- Way you feel when you start using the product
- Customer service
Preferred solution: Full refund
User's recommendation: Save your money do not buy from Nuwave it's a scam
I was told if I kept the unit I would receive a 50.00 dollar credit
- No pros
- Waited extended period of time for my call to be answered
- Customer service totally stinks
- Phone never answers
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRacks won't stay on holders. DANGEROUS WHEN HOT
- Works well after steep learning curve
- Great if i can get service
- Faulty product
- It was hard to contact them
- Dangerous flaw with racks slipping
Preferred solution: Let the company propose a solution
User's recommendation: Don’t buy this, as customer support is I unreachable.
Parts and accessories
- Prev
- 1
- ...
- 5
- 6
- 7
- 8
- 9
- ...
- 22
- Next
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
my was great for 6 months now it wont turn on has ayone had this problem