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Sayisfaction

My Nuwave Air Purifier had to go back to Nuwave to be repaired. They fixed it quickly with no questions asked. Now it works great. I also bought a Nuwave Air Fryer w/ a free 6 Quart Nutri-pot pressure cooker. They both are great to use and beyond my expectations. For Christmas dinner I cooked a prime rib roast in the Air Fryer, and it came out beautifully browned and juicy. Someday I want to buy the Nuwave grill.

User's recommendation: First class products.

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ID
#2352781 Review #2352781 is a subjective opinion of poster.
Location
Klamath Falls, Oregon

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My oven display is not working.

TURNS ON NODIGIT LITE DONT WORK

User's recommendation: STAY AWAY.

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ID
#2348258 Review #2348258 is a subjective opinion of poster.
Cons
  • Not function
Loss
$210
Preferred solution
REPLACE UNIT

Parts and accessories

I have tried several webs and can not fine accessories for my brio 14q
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ID
#2342334 Review #2342334 is a subjective opinion of poster.
Product
Nuwave Now Air Fryer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need to return this product.

Original review updated by user Dec 04, 2020
I just opened my New Nuwave Bruhub Deluxe & Frother & stencils Item #C1014.02. The unit is beautiful, and I just need a bigger carafe. I haven't used or wet the unit, just took it out of the box and realized it's half the size of the coffee maker I use every day. I need to return it for that reason. Can you tell me how and where I need to do that.
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ID
#2319786 Review #2319786 is a subjective opinion of poster.
Product
Nuwave Now Coffee Maker
Pros
  • Havent tried it
Preferred solution
Full refund

Effectivness

My home is just under 1600 sq ft. I have been running the unit in my big front room, is it going to be effective in the bedrooms from this location? Thank you
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ID
#2313450 Review #2313450 is a subjective opinion of poster.
Location
Los Angeles, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Help can somebody please contact me.

I am calling because my nuwave oven clock is out, i was asked to send receipt and pictures to Evelyn.a@***.com last night and i have yet to hear a responds
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ID
#2301335 Review #2301335 is a subjective opinion of poster.
Preferred solution
operation help thank you

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need help in ordering parts for my instant pots

I have been calling so many times on hold for a long time no answer. I have e-mailed you on Facebook instant gram no response. I tried to e-mail you on help@***.com this is terrible customer service. I have bought 2-13 quarts 1-8 quart and 2-6 quarts and a. NuWave oven I love your products but I need some parts and I am getting no where
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ID
#2299659 Review #2299659 is a subjective opinion of poster.
Product
Nuwave Now Pressure Cooker
Preferred solution
I need a part so I can use my instant pot

I was told if I kept the unit I would receive a 50.00 dollar credit

The unit was purchased on 8/23/20 when I called in the person on the phone he would issue me a credit to keep the unit I agreed. To this date11/19/20 no credit has been posted to my credit account. Jason Jason 305-588-****
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ID
#2292825 Review #2292825 is a subjective opinion of poster.
Product
Nuwave Now Air Fryer
Pros
  • No pros
Cons
  • Phone never answers
  • Waited extended period of time for my call to be answered
  • Customer service totally stinks
Loss
$50
Preferred solution
Price reduction

Damaged iteam

NuWave Now - Damaged iteam
NuWave Now - Damaged iteam
NuWave Now - Damaged iteam
I just got my pressure cooker, it was damaged. I have called 5 times on hold for hours, and still no help.
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1 comment
#1971418

I received a damaged oven. I called customer serviced.

call was answered. new unit was sent out the next day.

received the unit the day after that. I find it a good company to deal with.

ID
#2288642 Review #2288642 is a subjective opinion of poster.
Loss
$39
Preferred solution
Let the company propose a solution

Can't Get whole of customer service Or anyone else at this company

I pay $600 for this is smart air purifier there That only 1 for 3 months And I can't get any Customer support From anybody it this company I have been on the phone for very long time For 3 days I'm trying to send emails and nothing's happening
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ID
#2285963 Review #2285963 is a subjective opinion of poster.
Location
Appleton, Wisconsin

I didn't receieve my temperature piece and they give me a price until I receeive the iteam

I would you to send my temperature piece.

User's recommendation: give a prixve before you send the items.

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ID
#2284635 Review #2284635 is a subjective opinion of poster.
Product
Nuwave Now Air Fryer
Pros
  • Havent tried it
  • Cooks as advertised
Cons
  • Phone never answers
  • So hard to get in contact with you and not so helpful staff
Preferred solution
Deliver product or service ordered

Make a payment

Nobody have contacted me for the payment. I went to the website and did not found a way to pay. Called an last more than an hour and nobody answers. Do you guys really expected to received payments with this bad service?

User's recommendation: Do not call or send messages no response.

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ID
#2280459 Review #2280459 is a subjective opinion of poster.

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Verified Reviewer

THey claim free shipping on returns but then when we tried to return they now tell me free shipping is only for warranty issues very is leading

Beware Nu Wave claims their"free shipping" on returns but when we tried to return and get labels they now tell me free shipping is only for warranty issues. Very misleading and frustrating BAD business to lie and mislead people.

User's recommendation: Beware Nu Wave claims there" free shipping" on returns but when we tried to return and get labels they now tell me free shipping is only for warranty issuesbeware there is not free shipping on returns as stated only for warranty issues. Very misleading and frustrating BAD business to lie to people.

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ID
#2276047 Review #2276047 is a subjective opinion of poster.
Cons
  • Lied about free shipping on returns
Preferred solution
you should pay for our return shipping as was stated to us when we ordered and also says it on internet

Frier does not work.

Came in plugged it up followed instructions would never come on. Talked to a Davis R said they would replace. Nothing, can't send E-Mail to Help add. Won't answer phone.

User's recommendation: Don't Do It.

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ID
#2275397 Review #2275397 is a subjective opinion of poster.
Product
Nuwave Now Air Fryer
Cons
  • Oven does not work poor customer service
  • Your right cons
Loss
$180
Preferred solution
Let the company propose a solution

I am very upset and Unsatisfied with the product and the service from the customer service department no one answers you no one picks up the phone no one returned your call

I ordered three new wave air purifiers and all of them are malfunctioning they all put very black soot on my walls and on my carpet and I cant even get in touch with no one from Customer service

User's recommendation: Read the reviews before you order from anyone.

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ID
#2266245 Review #2266245 is a subjective opinion of poster.
Location
Chicago, Illinois