NuWave Now Phone Numbers and Emails

Toll-Free Number:

  • (877) 689-2838
Send Message

NuWave Now Emails:

Media
Sales/ Reservations
International Sales, Sales and Marketing /North America
help@nuwavenow.com
Is this your business?
PissedConsumer Club

Contact Information

NuWave Now Website:

NuWave Now Help Center:

Corporate Office Address:

NuWave, LLC.
560 E Bunker Court,
Vernon Hills, Illinois 60061
United States

Other Info (opening hours):

Hours:

Monday - Friday: 7:30am - 4:30pm (CST)

More contact details

Fax:

+1(847) 367-5480

NuWave Now Rating Based on 177 Reviews

Rating details

2.2
more details
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Website

Rating stats

Rating trend

How Good is NuWave Now's Customer Service?

Devonta Caz
Devonta Caz
Feels Satisfied | Sep 27, 2023

Good customer service

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Jamion Ays
Jamion Ays
Feels Disappointed | Apr 26, 2023

No support no live person to talk to its a shame. I paid a lot of money for this item and expected sone help

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Meika Hpq
Meika Hpq
Feels Disappointed | Apr 25, 2023

I ordered the part i needed

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Joanmarie Jue
Joanmarie Jue
Feels Disappointed | Apr 19, 2023

Very lousy. Told computer could not find order. Offered to send pix. Told I did need. No offer to make mends. In other word. S. Verity accused of not having unit. Did not even try to offer some custom service. She said there was nothing she do and in essential. My problem and I assumed with this situation. My problem in the over all

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Ann Zqz
Ann Zqz
Feels Disappointed | Apr 06, 2023

Not Good At All Extremely BAD and POOR!!!!!

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Raymond R Lfv
Raymond R Lfv
Feels Disappointed | Mar 14, 2023

I just want to know when you are going to get the Bravo XL over in but I can't talk to nobody

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Summary of NuWave Now Customer Service Calls

610 TOTAL
CALLS
06:56 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call NuWave Now?

Product/ Service Question:

  • “My air purifier isn't working”
  • “Defective charger”
  • “I have purchased one of your products your air purifier and I am trying to connect my phone to the machine itself it was connected but I am having a problem trying to connect it back to my phone is there anyone that I can talk to”

Shipping and Delivery Question:

  • “Have not received my order 4 wraps”
  • “I never received the antenna I ordered”
  • “Wrong item”

Return/ Replace Question:

  • “Replacement parts”
  • “Replacement is broken”
  • “The two racks were not included in the box for my NuWave replacement v”

Request for Information Question:

  • “I am trying to find out how much the #4 filter is”
  • “Need help getting it to work”
  • “Question about parts”

Payments and Charges Question:

  • “I could not apply my coupon or sale price”
  • “Make a payment”
  • “Payment information”

Staff Question:

  • “Talk to customer service”
  • “Support service”
  • “Customer is rude”

Account Question:

  • “Can't log into my NuWave account”
  • “Can not sign in to account”
  • “My account”

Activation/ Cancellation Question:

  • “Activation number for perdiem card”
  • “No response to email cancelling order”
  • “To cancel future air filters”

Cards Question:

  • “You took money out of my credit card you weren't suppose to”
  • “I need c to ad new card”

Website/ Application Question:

  • “My cpu anti-virus is blocking me from your website. I want to order nuwaveoxypure with the lifetime carbon filters.”
  • “Order online”

Employment Question:

  • “Pay Off Ballance”

Refund Question:

  • “Get a refund”

Other Question:

  • “They are charging me for something I didn't purchase”
  • “Malfunctioning”
  • “Green algae”

About

Related Companies

Nuwave Oven, Hearthware Home Products, Nuwave Pic, NuWave Primo, NuWave Bravo

Summary

NuWave Now is a housewares corporation. It was founded in 1997. The company headquarters is based in Libertyville, Illinois, USA. NuWave Now offers the following products: infrared oven, cooktop, flavor-lockers, duralon cookware, and alset LED bulbs. The company also provides accessories including NuWave Oven Pro Extender Ring Kit, NuWave Oven Pro Plus Extender Ring Kit, NuWave Baking Kit, and Supreme Pizza Kit. It accepts returns within 90 calendar days of the purchase date. The company gives 1-year manufacturer’s warranty for NuWave products. The shipment is possible across the United States and Canada. Available payment options are as follows: Visa, MasterCard, Discover, and American Express.

NuWave Now reviews and complaints

NuWave Now is ranked 80 out of 535 in Kitchen and Cooking category

Area Served

USA

Payment Methods

VISADiscover

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