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Verified Reviewer
New Reviewer

Nuwave

NuWave Now - Nuwave
NuWave Now - Nuwave
I just bought a what I thought was a new Nuwave air fryerfirst time using and saw where someone else had it that evidently had a small child.. there fingerprints were left in itno child lives here can you explain??? I was told this was a good company to deal with..

User's recommendation: Examine products carefully.

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ID
#3979808 Review #3979808 is a subjective opinion of poster.
Preferred solution
Replacement
New Reviewer

Poor craftsmanship

I got a new wave air fryer for Christmas last year within 2 to 3 months the on/off button wire off now I have no buttons on the bottom line of my fryer. Called customer service they said that I needed proof I said I can send a picture but it was a gift they told me that I could buy a new board and pay for shipping too. Obviously they know this is a problem but Is throwing it back on the consumer. We will never buy from them again

User's recommendation: Don’t buy.

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ID
#3885229 Review #3885229 is a subjective opinion of poster.
Location
Southampton, Pennsylvania
Preferred solution
Fix product.

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Verified Reviewer
New Reviewer

Replacement

it was as if she did not know what she was talking about. I just went ahead and order another brand. I was asking for a part and she was tried to sell me and air fryer with out the tray (basket) for sixty something. Why pay sixty something for a product that is not complete when one can add twenty more dollars and get a new one
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ID
#3866872 Review #3866872 is a subjective opinion of poster.
Location
Lyman, South Carolina
Pros
  • Loved it
Cons
  • No complaints
Preferred solution
nothing... I just order another brand
New Reviewer

Unsolved issue

air quality light all lit up. even trying the solution provided by your office. filters and sensors were clean as requested
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ID
#3845680 Review #3845680 is a subjective opinion of poster.
Location
Weston, Florida
Preferred solution
air quality issue fix

The issue is ongoing, the solution provided did not correct the issue

the air quality light is all lit up although filters were washed and clean. also sensors were clean using rubbing alcohol
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ID
#3845666 Review #3845666 is a subjective opinion of poster.
Location
Pembroke Pines, Florida
New Reviewer

Air fryer stuck on open and won't cut on

My nuwave airfryer keeps saying its open but its actually closed and wont turn on because of this , I cant seem to get the issue resolved
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ID
#3823082 Review #3823082 is a subjective opinion of poster.
Location
Mount Laurel, New Jersey
Loss
$200
Preferred solution
Get a replacement or a way to fix my issue
New Reviewer

Customer is rudeness

I cannot get through what wrong with customer service. Not picking the number . Need a new customer not picking up the phones
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ID
#3817058 Review #3817058 is a subjective opinion of poster.
Location
Coloma, Michigan
Preferred solution
Speak to someone

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Verified Reviewer
New Reviewer

Missing Probe on NuWave Primo Grill Oven

NuWave Now - Missing Probe on NuWave Primo Grill Oven
I purchased this unit from Amazon and as we were inspecting items in the box, it was determined that the digital probe was missing. From the quick start guide, it looks like part # 26706. I would like to know if this part is available and when it can be shipped to me. Thanks
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ID
#3809106 Review #3809106 is a subjective opinion of poster.
Location
Temecula, California
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

Testing by Blind and Disabled People

NuWave Now - Testing by Blind and Disabled People
Hello Guys, first of all, let me introduce myself, my name is Bob, and I am Blind, therefore, I have to use the PC with specialized audible software but I will never allow my disabilities to overshadow my abilities. I work with a team of Blind / Disabled reviewers here...
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ID
#3802373 Review #3802373 is a subjective opinion of poster.
Location
Whitehaven, England
Preferred solution
I'd like to be able to test their products to assess their usability by Blind and Disabled People
New Reviewer

Hinge lid not functioning

The lid won't lock in the open position. When I left the lid, I can hear a couple of clicks, but it won't stay open
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ID
#3800174 Review #3800174 is a subjective opinion of poster.
Location
Fayetteville, North Carolina
Preferred solution
Let the company propose a solution
New Reviewer

My air fryer isn't working

When I plug in the fan instantly comes on and stays on but nothing else works none of the buttons and it just keeps having random things on the screen. But doesnt let me turn on or off. And weather the pan is in or not the fan continues to keep running. But does not get hot. After trying different outlets still no success
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ID
#3787821 Review #3787821 is a subjective opinion of poster.
Location
Beaver Falls, Pennsylvania
New Reviewer

I’m pissed

All the setting on front of the nuwave brio have vanished!!! So I cant use it..customer service was no help at allAngry.they offered me a 5$ discount on some kind of vinyl stickers to replace them .. but where would I put them because I cant see where they would go & I would have to pay 15$ to get these stickers

User's recommendation: DONT GET A NUWAVE.. NOT WORTH THE MONEY..I HAVE ONLY HAD MINE 1YR..

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ID
#3760057 Review #3760057 is a subjective opinion of poster.
Location
Tulsa, Oklahoma
Preferred solution
The vinyl stickers free of charge

Thermometer

I was unable to locate the thermometer upon arrival of the unit. I found it taped onto another accessory
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ID
#3734250 Review #3734250 is a subjective opinion of poster.
Location
Wichita, Kansas
Preferred solution
Apology

Air purifier is acting up